Join Founder and CEO Kent Clothier, Sr. as he discusses client experience amid the COVID-19 crisis with the REI Nation team. We take a look at emerging trends and dive into the ways economic uncertainty is affecting decisions and returns on investment. From our residents to our WOW Group members, we believe the Experience Matters for everyone. Our guests dive into how we make the experience exceptional for all our contacts. Guests include Nat Gray from Premier Property Management, customer service specialist Cyndy McCrary, and Ashley Claunch, our Director of Portfolio Advisors.

For over 15 years, Memphis Invest has worked hard to provide excellent customer service to our clients, residents and vendors that we work with. This week, Kent and Chris Clothier discuss the processes behind the scenes that we have in place to make sure that we are always providing fanatical, radical customer experiences. Hear why we strive to be the best at what we do, and how we got to be the top rated turnkey provider in the country!

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

Memphis Invest has been around for more than 15 years, and we pride ourselves on customer service and attention to detail. This week, Kent and Kevin discuss the importance of building your company on the right reputation and creating processes and experiences that gain your clients' trust. Also, get some behind the scenes insights on how Memphis Invest prepares to welcome customers and to give them the red carpet treatment!

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

How do you decide where to take risks, and how often do you measure your successes and failures by them? In this episode, Kent and Kevin discuss how continually improving and looking towards the next thing can be really exciting, but also really risky! Listen to find out how behind the scenes decisions are made here at Memphis Invest, and how Kent and the team decide what's best for the future of the company.

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

Have you wondered what it takes to be a successful entrepreneur and business owner? Today Kent and Kevin discuss owning your mission, having a 'no excuses' attitude and how to hold yourself accountable for success. Kent reminds us that having the right attitude, the right work ethic, the right desires, and always pursuing results will ensure that you're on the right path.

Tune in to hear how mindset and inner accountability were the biggest components in the making of Memphis Invest!

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

Last week we started a series addressing challenges that many new real estate investors have to overcome when starting out. Listen here in case you missed it!

In Part 2 of the series, Kent, Brett and Kevin discuss how to navigate the challenges of the minefield that can be real estate investing. Everything from the market, to lending, to having an exit strategy and knowing your 'why', there are many important factors when it comes to how and when you invest.

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

Who you work with determines so much about your success as an entrepreneur and as a business owner. In this episode, Kent Clothier and Kevin Hommel talk about an event Kevin attended last week that really solidified the importance of a great team and sharing best practices with others. Always looking for opportunities to improve yourself and your business will almost always guarantee success!

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

Have you ever wondered what makes a good turnkey investment company? Kent and Chris Clothier discuss in this episode how to provide the BEST turnkey experience for investors by using this 4 step approach: purchasing the property, paying for the renovations, managing the property, and providing exceptional customer support. This full circle method makes sure that Memphis Invest is responsible for every experience the investor has.

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

This week on the Experience Matters Podcast, Kent Clothier Sr and his guest co-host and son, Chris Clothier talk about what it means to passively invest in turnkey real estate.