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Turnkey Real Estate Investing

3 min read

Customer Service Is Not A "Spare Time" Attitude!

By Chris Clothier on Wed, Nov 13, 2013

Carol Henderson and Cyndy McCrary of the Memphis Invest customer service team spent two days last week at the Secret Service Summit event in Ohio learning from and working with some of the top customer service experts in the country.  IT was a great opportunity for the team to get a first hand look at how other companies and even some of the experts in the field of customer service are staying ahead of their competitors and providing great service to their clients.  We have been asked before why we put such a focus on customer service and why we are constantly telling the story of being really great at it for our clients.  I think that receiving thank you notes like this one really sum up our commitment:

 "Thank you Laurie, that is good news!  I appreciate you keeping me up to date.  I feel like I am your only client".

M. Howard

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4 min read

7 Great Customer Service Books For "Wowing" Real Estate Clients!

By Chris Clothier on Thu, Sep 12, 2013

Creating a great experience for clients does not have to be a goal that is reserved only for hotels, restaurants and car companies.  If you provide a service for customers like we do, then the Only goal for your company should be hearing your clients say 'wow'.  In our company, the service is managing a real estate investors rental housing portfolio.  That management process has many opportunities for us to really engage and amaze our clients with great service, great updates and surprise, unexpected touches.  Going above and beyond the "normal" property management duties has become our mission and we have engaged the help of a few resources along the way!

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4 min read

Real Estate Strategies: Indicators That It's Time to Buy

By Chris Clothier on Mon, Aug 5, 2013

Real estate is a fickle beast. There are ebbs and flows, ups and downs, and...well, you catch my drift. Real estate investing is not like buying a car or a computer or a new refrigerator where you can point to a certain day on the calendar and know what something will cost on that day.  Real estate investing is all about trends and the key is to be able to recognize trends. Is it a buyer's market or a seller's market? Is it a market that's in transition from one to the other? If so, how rapidly is the market changing?  More importantly, is the information I am watching actually telling me something or is the trend a very subtle one meaning that even as it moves - in either direction - the timing is still good for buying real estate.

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2 min read

3 Real Estate Quotes to Keep You Motivated

By Chris Clothier on Tue, Jul 2, 2013

Sometimes we all need a little bit of motivation. Football players watch Rudy, runners listen to the theme music from Chariots of Fire, and artists stroll the halls of the Louvre to draw inspiration from the masters. Whatever your occupation or field of interest, it's important to stay motivated. The right motivation can keep us from becoming stagnant, which is vital, for stagnation leads to mediocrity.

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2 min read

Memphis Business Journal Small Business Awards Winner...

By Chris Clothier on Tue, May 28, 2013

There were three categories for companies to be chosen as Small Business of the Year winners.  Memphis Invest has been nominated two years in a row for the 26-60 employee award and the second year is the charm!

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3 min read

Memphis Food: What to Eat While You're in Town

By Chris Clothier on Mon, May 6, 2013

There are a lot of reasons that investors come to Memphis for real estate.  Low prices, above average rental ratios and a solid recovery taking hold are just a few of the reasons.  But in this article, we're going to talk a little bit about the real reason real estate investing is going crazy here in Memphis. I'm talking, of course, about the food!  

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3 min read

Memphis In May With Memphis Invest...1 Week out!

By Chris Clothier on Fri, May 3, 2013

Memphis Invest Team Getting Fired Up!

We are super excited that we are only 1 week away from what has become a signature event for our company and a whole lot of fun.  We have been asked a lot this past week about being able to attend if you have not registered and the answer is yes...but, we really need you to register first so we are able to prepare for the size of the crowd.

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3 min read

Memphis Invest Shares 3 Small Business Groups Helping Entrepreneurs

By Chris Clothier on Wed, Apr 17, 2013

Starting a small business -- or growing the one you already own -- can be a daunting task. The small business owner must wear many different hats, and he or she must do so with resources that are often in short supply.  Memphis Invest has been blessed to come through the last few years of massive growth as an extremely strong company and we wanted to write an article showing other Memphis business owners a few organizations where they can get help and guidance.  Being honored last year as one of Inc. Magazines 500/5000 Fastest Growing Companies was huge for us and we'd love to see more Memphis small businesses on the list!

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2 min read

Memphis Named As #1 In Another Real Estate List...

By Chris Clothier on Sun, Apr 7, 2013

Memphis, TN. Named #1 City For Single-Family Rentals

Realtytrac, the California based on-line foreclosure marketplace has quickly become a fantastic data aggregation site as well and their recent release naming the Top 20 markets to buy single-family rentals made a lot of headlines.  Using data, Realtytrac names the 20 Top Markets by price point and income potential.  At Memphis Invest, we realized several years ago that there were certain dynamics that made Memphis unique when compared to many cities around the country.  This has been fairly well documented by the number of times Memphis appears on man Top lists for everything ranging from affordability, retirement, starting a business, starting a family, receiving health care...and now for investing in single-family homes.

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2 min read

Latest Joe Calloway Book Features Memphis Invest

By Chris Clothier on Fri, Mar 29, 2013

Latest book release from Joe Calloway features Memphis Invest

In 2012, Memphis Invest studied the book "Becoming A Category of One" by Joe Calloway.  InAugust of that year, I picked up the phone and called Joe Calloway and invited him to come to the offices of Memphis Invest and address our staff.  Joe, a member of the International Speakers Hall of Fame, was very well known as a speaker and business consultant whose client list was quite extensive and his expertise was about customer and employee engagement. We had asked Joe to visit with our staff and participate in our staff meeting.  It was the final week of our studying his book and we wanted to give the staff a little extra jolt...a little reminder of all the principles we had studied in the book.

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