Updated September 2022

No one person can be more instrumental in the success — or failure — of your real estate investments than your property manager. They act as organizer, middleman and voice for your investment property. A good property manager not only keep real estate investors from having to deal with the daily grind of many landlord responsibilities, but they are key in finding and keeping good tenants.

There is a phrase that is often used when talking success for real estate investors.  It goes:  A bad property manager can destroy a great investment every time.

Sometimes it feels like a futile struggle to get tenants to pay on time. Your property manager can send reminder after reminder in every way they can think of, from the spoken word, written note, email, text, tweet to smoke signals and semaphore...sometimes nothing seems to work!

When the rent payments come in late, it can be a real inconvenience to real estate investors — particularly those who own single-family properties.  At the same time, high turnover rates can be a killer for a real estate investor.  Both of these issues can easily be overcome with a few simple steps and "re-evaluation" of the owner/landlord/management/tenant relationship.

Whether you’ve taken on landlord responsibilities yourself as a real estate investor or you’ve hired a property manager, there are things people dislike about property management. 

It’s not all petty griping —there are some good reasons to complain. When you invest in real estate, It's a job that takes enormous patience, sacrifice and interpersonal and organizational skills.  Add the responsibility of managing your properties and it’s not for the faint of heart.

There are plenty of rewarding things about managing your own rental properties. Some landlords are thrilled by the prospect of finding the perfect tenants for their properties and building lasting relationships with them. They find the experience of managing and maintaining a property to be very rewarding — and it certainly can be!

I was doing some research this week on improving tenant relationships with their property management companies and I came across this info-graphic.  Part of the research was on how to respond quicker and provide better service to tenants who have issues with their rental properties.  For a company like Premier Property Management where 100% of the properties we manage are owned for real estate investing purposes, quick reaction and tenant satisfaction will go a long way in helping an owner have a consistent and reliable income stream.